Fair Play Football
Contact & Support
Have a question about a game, booking, payment or refund? Get in touch and we will help you find the right answer.
Usually reply within
24 hours
Include your game, booking or payment details where relevant so support can help quickly.
Contact
Send a message for player support, booking questions or anything that needs a closer look.
General enquiries
Booking issues
Refund questions
Report a problem
Frequently Asked Questions
Booking
Places are confirmed on a first paid, first served basis.
Payments
Reserve your spot online. Fair Play Football may use card payments, wallet credit or other supported payment methods.
Wallet
Wallet credit can be used for supported bookings, cancellations and refunds.
Refunds
Cancel your booking at least 24 hours before kick-off and you'll receive a full refund. If you cancel within 24 hours of kick-off, no refund is available.
Waiting list
If a game is full, you can join the waiting list. If a space opens, you will be notified.
Game cancellations
If Fair Play Football cancels a game, all booked players receive a full refund. If a game is cancelled because the minimum number of players is not reached, all booked players receive a full refund.
Competitive vs Casual games
Casual games are relaxed and social. Competitive games have a sharper tempo while staying respectful.
Age requirement
Players must be 18 or over.
Equipment / Boots
Astros, moulds and football boots are allowed. No metal studs.
Weather
Games usually go ahead in normal rain. If the organiser cancels, players receive the full amount back.
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